Membership & Payment Policy

收費條款

1. 月費收費

本平台以月費形式收費。訂閱服務將每月自動續費,直至用戶於帳號頁面(/account)主動取消訂閱。取消後,當月已付費的服務權益將維持至該計費周期完結。

2. 會員等級及服務內容

付款後可享有包括但不限於以下服務:

自由探索者 · TIER 01 · 免費

  • 瀏覽所有實驗活動
  • 完成註冊獲 30 火花
  • 每解鎖一個報名連結用 5 火花
  • 提交實驗計劃/報告賺取火花

實驗員 · TIER 02 · HK$78/月

  • 包含自由探索者所有功能
  • 每月自動補 150 火花
  • 優先收到新上架實驗通知
  • 實體會員活動 5 折

深度實驗員 · TIER 03 · HK$238/月

  • 包含實驗員所有功能
  • 無限解鎖報名連結,不扣火花
  • 免費參與實體會員活動
  • 與創辦人一對一深度對談(每月一次)

本平台保留調整各等級服務內容的權利,並會提前通知現有會員。

3. 火花積分與會員關係

火花積分(🔥 Sparks)為平台虛擬積分,不具貨幣價值,不可退款或兌換現金。取消會員後,帳號內剩餘火花將予以保留,惟每月自動補充將隨即停止。

4. 退款政策

付款一經確認,除因技術性錯誤外,一律不設退款或取消。訂閱月費亦不設按比例退還。付款前請仔細確認所選等級及服務內容。如有特別情況或查詢,請電郵至 life.experience.lap@gmail.com。

5. 付款處理

所有付款均透過 Stripe 安全處理。本平台不儲存您的信用卡資料。如因付款失敗導致服務中斷,本平台不承擔相關責任。

6. 條款修改

本平台保留修改收費及服務內容的權利。如有重大變更,將提前以電郵通知已訂閱用戶。

English Version

Membership & Payment Policy

1. Monthly Billing

We charge a monthly subscription fee. Subscriptions automatically renew each month until cancelled by the user via their account page (/account). Upon cancellation, paid benefits remain active until the end of the current billing cycle.

2. Membership Tiers & Benefits

Upon payment, users gain access to the following, including but not limited to:

Free Explorer · TIER 01 · Free

  • Browse all experiment listings
  • 30 Sparks upon registration
  • Unlock activity registration links at 5 Sparks each
  • Earn Sparks by submitting experiment plans or reports

Lab Member · TIER 02 · HK$78/month

  • All Free Explorer features
  • 150 Sparks auto top-up monthly
  • Priority notifications for newly listed experiments
  • 50% off in-person member events

Deep Lab · TIER 03 · HK$238/month

  • All Lab Member features
  • Unlimited activity unlocks — no Sparks deducted
  • Free access to in-person member events
  • One monthly 1-on-1 deep conversation with the founder

We reserve the right to adjust tier benefits with advance notice to existing members.

3. Spark Credits & Membership

Sparks are platform-specific virtual credits with no monetary value and cannot be refunded or exchanged for cash. Upon membership cancellation, remaining Sparks are retained in your account, but monthly top-ups will cease immediately.

4. Refund Policy

All payments are final. No refunds or cancellations will be provided once payment is confirmed, except in cases of technical error. Monthly fees are non-refundable on a pro-rata basis. Please review your selected tier carefully before proceeding. For special circumstances, contact us at life.experience.lap@gmail.com.

5. Payment Processing

All payments are securely processed by Stripe. We do not store your card details. We are not liable for service interruptions caused by payment failure.

6. Policy Updates

We reserve the right to modify pricing and membership benefits. Significant changes will be communicated to active subscribers by email in advance.